2,200 individual flights. Over 1,100 flight hours logged and tracked. Hundreds of inspections and dozens of customers. This is a volume and efficiency game. These numbers come from HAZON Solutions service provider business operations in the third quarter of 2017. HAZON is still a small business with a sharp eye on efficiency, to put up big numbers like these we needed some help. It’s why we built DMS from scratch.
We’ve been in the high volume commercial drone business for the past three years. Our goal every day is to maximize our capacity, maintain the highest quality and refine our process. This focus on constant improvement led us to ditch the spreadsheets we were using a year ago to keep track of our flight related operations. We had to have something that could keep up with the tempo of our operation without requiring additional manpower in the back office. Enter the Drone Management System.
Let me rewind. Five years ago I was in the US Navy assigned as the daily operations officer at the world’s largest fighter squadron. I split my days between duty as an F/A-18 flight instructor and the lead for a team that scheduled the daily activity of over 900 people and 100 jets. It was a daunting task made easier with specially designed software. If it worked for the Navy, why wouldn’t it work for the drone business? Back to HAZON…..
….we tested them all. Drone specific software, manned aviation software, truck driving software. None of it worked. It was all either to complex (looking at you manned aviation) or overly focused on the daily tasks of flying. It was a tough call but we bit the bullet and built our own database. The software was designed to support our needs as a high-volume operator. It had to be flexible and fast. I must record the data we needed but at a minimum imposition to our pilots. It had to work on a cell phone and in the field. It was a daunting task.
Eventually we recognized our database for what it was, one hell of a good product. Drone operations management software, built on the principals of Naval Aviation, right sized for drone operations, streamline for businesses.
Here we stand today. DMS continues to evolve as a more complete software offering every week and month. We leverage the inputs of our users to add on features. We partner with the best in the industry to bring in new capabilities. We apply the same continuous process improvement mindset to our software line as we do to our services offerings.
Where is your business? Are you collecting the data you need to run your operation? Are you ready if the FAA comes calling? How do you plan your operations? Do you know how much you flew last week? Are you ready to streamline? Join us at DMS, commercial grade drone software.
Built by drone pros. Built for drone pros.
Drones are not invincible. Just like the rest of the equipment your business owns, they will eventually succumb to the wear and tear of their very reason for being – flight. Propellers will bend out of shape, servos will slow and eventually fail, and firmware at the least will need to be updated. There is a much to pay attention to and much track. Free your people up to tackle the harder problems and let the Drone Management System do what it was meant to, get your business operating more efficiently and effectively through our drone maintenance tracking features.
Drone maintenance tracking has two key components. The first is planned maintenance – measuring wear and tear on your equipment and setting routine inspections based on specific intervals. This is easily accomplished by tracking the flights and flight hours a drone accrues over time. DMS allows a user to customize inspections based on intervals of either calendar time, flight hours or flights (or a combination of those). We all know in the drone business that surprises are the enemy, ensure you don’t get surprised with a consistent and well executed drone inspection program.
The second component is logging unplanned maintenance done to individual aircraft. This could be preemptive maintenance after finding something when doing a simple pre-flight check or reactive to a failed part or piece of equipment. Either way, unplanned drone maintenance tracking will allow you to identify common failures and trends, a key step forward for any business working on efficiency.
The DMS drone maintenance tracking function is powerful yet intuitive. Designed to provide maximum information in a digestible and quick to interpret format, DMS will help ensure your operation is firing on all cylinders. Get your business off spreadsheets and dry erase boards, streamline your process and increase efficiency by managing your operation with DMS.
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The unmanned industry is going through a phase focused on technology. The newest sensors, the best aircraft, machine learning, and the slickest data management techniques are all supposed to elevate a drone operator to the highest levels of professionalism. What’s being forgotten are the fundamentals of aviation – lessons learned the hard way over the course of the last century, lessons we in the unmanned business would do well to incorporate.
People remain at the core of every drone operation today and will for the foreseeable future. Even the most automated of aircraft require a person to make decisions about where and when the aircraft should fly. Because of this, a Safety Management System is critical to every professional drone operation. A well developed and executed Safety Management System will reduce mishaps while simultaneously increasing efficiency. Those mishaps can easily be measured in dollars lost as well as dollars not earned.
At HAZON Solutions we developed our Safety Management System based on the Federal Aviation Administration’s and Part 121 commercial carrier’s systems. Our program is complete with safety risk mitigation, safety assurance, safety policy, and safety promotion. These incredibly effective components were used as the foundation of the HAZON Drone Management System™.
Every function in the HAZON DMS™ was built to incorporate and support the needs of a complete Safety Management System. The opening page each user sees at log-in clearly and unavoidably displays that user’s RPIC time in the last 7, 14, and 30 days – an excellent starting point for the pilot to self-assess their risk factors. Aircraft maintenance information is easily accessible as are aircraft inspection reports. Lessons Learned (a recently released feature) is a way to rapidly distribute safety related information across your entire drone network.
An investment in developing and executing a Safety Management System will easily yield a 3x or 4x return. HAZON DMS™ has the ability to effortlessly support all tenants of a Safety Management System; it will keep pilots safe, equipment working, and a drone operation humming.
HAZON Solutions® (“HAZON”), the national leader in drone inspection services, announced today the launch of the HAZON Drone Management System™ (HAZON DMS™). HAZON DMS™ is a secure, web-based management tool providing every drone operator, whether a hobbyist with a single drone or a large corporation with hundreds of drones, a way to safely and efficiently track and manage their drone fleet, pilots and workflow.
“HAZON DMS™ is the first software designed by professional drone pilots, for professional drone pilots” says HAZON Director of Drone Capability Development, Ed Hine. “We designed it to be a robust, yet simple to use management tool that can handle all of our safety, maintenance, operational and pilot management requirements with one efficient application.”
Some of the HAZON DMS™ features include remote pilot (RP) logbooks, RP qualifications tracking, asset tracking, client management, proactive safety and maintenance tracking and reporting, and workflow management. HAZON DMS™ is offered as software as a service through the freemium model for individual users.
“HAZON DMS™ is the first software designed by professional drone pilots, for professional drone pilots. We designed it to be a robust, yet simple to use management tool that can handle all of our…requirements with one efficient application.”
– ED HINE, DIRECTOR OF DRONE CAPABILITY DEVELOPMENT
“At HAZON we believe it is important to actively promote the safe and responsible use of drone throughout the entire drone industry, so we offer a free subscription to everyone,” said HAZON COO and Co-Founder, Sean Cushing. “Startup drone businesses now have the ability to utilize this very powerful tool early in their life cycle. This will allow them to focus on operating drones safely and with professional processes in place from day one.”
HAZON DMS™ is a cloud-based service offered at three levels. The “Remote Pilot” level is free to individual users with up to two drones. The “Drone Team” level is for multi-person, multi- drone operations available on a per user per month fee schedule. The “Enterprise Systems” level is designed for larger organizations, municipalities or universities with organic drone operations that require features like customized branding, alternative licensing and hosting options, dedicated 24/7 customer support, optional custom analytics and multi-tiered administrators.
“Even though it is already the most capable management software for the drone industry, we are quickly working to deploy the next set of advanced features,” said Hine. “One of the things that makes HAZON DMS™ so unique and powerful is that in order to support our customers’ needs and adapt to the rapid changes in our industry, we will update the tool with speed and purpose.”
HAZON DMS™ has recently completed beta testing with a wide range of drone operations including HAZON Solutions®, the York County Fire Department, Aerial Works and Liberty University. HAZON Solutions® will launch DMS™ at the AUVSI conference in Dallas, TX on May 8th, however it is now available at www.HAZONDMS.com.
About HAZON Solutions®
Based in Virginia Beach, HAZON Solutions® is the leading U.S. developer of small unmanned systems operations, capability development, training, safety and testing programs. The mission of HAZON Solutions® is to conduct, support, develop and validate small unmanned systems operations. Our goal is to provide unmatched quality, safety and value to our customers.
HAZON has deep roots in naval carrier aviation and intelligence systems. The company’s leadership team has more than 100 years of cumulative command and operations experience in the most challenging and hostile aerial environments in the world. Its members share a common background of flying fighter jets from aircraft carriers. HAZON CEO David Culler, Jr., spent 26 years flying for the United States Navy, capping off his career as the Commanding Officer of Norfolk Naval Station, the world’s largest naval base. For more information visit www.hazonsolutions.com.